For example, if you have submissions that focus on UX, make a UX category and place all relevant requests in that group. If you’re prioritizing manually, simply create groups that best represent each feature request.
Macdown feature requrest software#
Some of the software we mentioned earlier will automatically classify and prioritize based on your criteria. With all your feature requests in one place, you can start to classify and prioritize. That way, your customers know they’re giving their feedback to a company that cares about what they have to say while allowing them to organize these feature requests easily. Simply offer a dedicated system for feature requests. They want to know you will acknowledge their input rather than having it lost in the ether. More often than not, the customers with valid and helpful feature requests will look for a reliable way to give their feedback before turning to social media or generic email forms. Like we explained in the first tip, having all of your feature requests in one place makes it far easier for your team to gain valuable insight from customer feedback. Create a system for receiving and managing requests Using software that grabs every bit of user feedback from every platform and puts it into one place is essential if you’re ever going to gain value from customer-submitted feature requests.
Macdown feature requrest how to#
Download Now: Get our 5-minute guide on Why Insights Are Essential and How to Source Them The various platforms offer customers different ways of contacting your company, which makes organizing their feedback a much more difficult task than it needs to be. Social media has made collecting feedback an incredibly tough task. Instead of jumping straight into the deep end, here are six essential tips you can use to manage your product features. Managing feature requests can be a challenging task if you don’t know how to approach them correctly. Hellonext also allows you to give customers access so they can vote on any feature requests. Teams can publish roadmaps and complete the entire feedback process in one place. Hellonext is a dedicated feature request tool where you can manage and organize all the feedback you receive.
It allows you to create a complete knowledge base of your users’ pain points and ideal solutions. You can then prioritize features by your most important criteria. It allows teams to collect user feedback and present it in a way that helps you understand what customers truly want. Savio is a lightweight but powerful feature request tracking tool.
Boards can be private or public, allowing team members and customers to upvote ideas and requests. Feature Upvoteįeature Upvote collects feature requests from various sources on an online feature request board. This allows customers to add their own feature requests and gives you the ability to create a Kanban-style customer-facing roadmap. With Trello, you can allow access to the general public. Trello allows the team to set up a public board where customers can log in and vote for their favorite feature by commenting on the cards. Not only does airfocus offer great software and the Ultimate Guide to Prioritization, but they also recommend the “Buy-a-Feature” method for feature request management. Download Now: Get our 5-minute guide on Why Insights Are Essential and How to Source Themįeature request management tools airfocusĪirfocus lets users build and prioritize roadmaps, collaborate on strategy, and manage multiple products and advanced workflows in a secured environment. Let’s take a look at some tools to help you out. Which leads us to the question how do you accurately manage feature requests in a way that brings actual value to your product? That leaves you with a bunch of feature requests you need to sort through and assess.
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You can pack your product full of features, but if it’s not addressing your customers’ actual needs, it won’t help anyone.īut when you open your development process up to the general public, you’re going to be swamped with feedback and feature requests. Feature request management is simply the name given to the various ways of prioritizing these feature requests.įor your business to grow, you need to constantly keep in touch with your customers and their needs. This could be something simple like a slight change to product flow or something entirely new that they feel will improve the product. 💬 Definiton of Feature request managementįeature requests are a form of feedback that users give a company.
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